Training & Service
PythonX startup and operator training is conducted by Burlington Automation factory technicians who build and test the equipment. Training is conducted at your site, on your system, and takes only a couple of days since PythonX is so automated and simple to learn.
PythonX is so reliable that service calls are infrequent, but Burlington Automation offers innovative, responsive service if issues arise:
- PythonX PC-based control allows us to troubleshoot issues remotely and solve them 'over the phone.'
- Remote Access lets us see the machine diagnostics, conduct 'live chat' with your operators – even control the machine!
- '24/7' access through our Product Support Hotline plus same-day shipment of parts.
- Experienced service techs dispatched immediately when 'hands-on' solutions are needed.