+1 905–689–7771 / 1 833–PYTHONX  (US & Canada)

Welcome to PythonX STRUCTURAL Support

We are Here to Help

Worldwide Support available 24 hours/day, 7 days/week, 365 days/year

Talk to us – Call our support hotline anytime at:
+1 519 571-4445
North America Toll Free: 1 833-PYTHONX (798-4669)

If the matter is less urgent, please email the support team: support@pythonx.com

Service Programs

PythonX STRUCTURAL is so reliable that service calls are rare, but we offer these programs to all PythonX STRUCTURAL owners:

  • The PythonX STRUCTURAL PC-based control allows us to troubleshoot issues remotely and solve them over the phone.
  • Remote access lets us see the machine diagnostics, control your PythonX STRUCTURAL remotely and conduct live chat with your operators.
  • Same Day shipment of parts.
  • Support Hotline that answers 24/7.
  • Service Technicians are dispatched immediately if hands-on support is required.

The Benefits of Standardization

Because the PythonX STRUCTURAL system is highly standardized, both hardware and software, virtually any problem a user might experience we have seen and solved before. This level of standardization and the fact that we always have multiple machines being built means there is a ready supply of replacement parts ready for immediate shipment. These factors come together to make PythonX STRUCTURAL perhaps the most reliable and well-supported machine you will find in the modern fabrication shop.